S&S Distribution offers a 7 day return/refund policy on UNOPENED chemical solutions and sprayers. This 7 day period begins upon confirmed delivery of said chemical or sprayer. Shipping fees/charges associated with product returns are to be paid by the purchaser. An RGA (returned goods authorization) issued by S&S Distribution is required prior to returning product. Returned product will be inspected upon arrival to our facility. Funds will be credited only for product that has passed return inspection, shipping fees/charges will not be refunded. Refund transactions will be processed within 3-5 business days for product that has passed return inspection. All returns are subject to a 20% re-stocking fee. Any chemical solution or sprayer that has been opened or used WILL NOT be eligible for a return/refund. To obtain and RGA, submit your email request to firstname.lastname@example.org.